Southampton, Hampshire, United Kingdom
Airport Transfer Service Frequently Asked Questions

Having a reliable and trusted companion takes away most of your travelling stress. Go Comfort is the leading airport transfer service provider in Southampton and Hampshire. We provide premium airport taxi transfers so you can travel with luxury, style, and maximum comfort.

Today, we will answer some of the most frequently asked questions by passengers and people searching for the ideal door-to-door service.

Q. What is an airport transfer service?

Ans. It’s a service that connects the airport to your destination. You can book an airport transfer service, and a driver and vehicle will be waiting for you to drop you off at your destination. Your destination can be your home, hotel, or any other landmark.

Q. What are the benefits of using airport transfer services?

Ans. Airport transfer services ensure that your vehicle and driver are ready for you as soon as you land to take you to the pick-up location. They offer security, and there are no extra expenses. It requires less paperwork than renting a car, and they are also more reliable.

If you select a licensed airport service provider, you will be warmly received with a meet and greet. Your driver will know the local routes and locations, giving you a hassle-free and luxurious experience.  

Q. How should I choose an airport transfer service?

Ans. Search online for your local airport transfer service providers and select the most reliable service. You can check out their services and book your ride online. Most airport transfer service providers allow you to choose between different vehicles, so choose one that suits your needs.

You can get quotes from various service providers and compare those to make the best decisions. However, do not compromise your safety to save a few pounds.

Go Comfort prides itself on only using high-end cars and first-class chauffeurs that are professional, reliable, and punctual, so you never have to worry about missing a flight.

Q. How early should I book my airport transfer?

Ans. It’s best to book your airport transfer service at least 24 hours before your flight. We need at least 7 hours before you book your pick-up and recommend a time window between 21 hours to two days for more convenience.

Q. What happens if my flight gets delayed?

Ans. Professional airport transfer service providers are aware that flights can be delayed. Your booked vehicle and driver will wait for you when you land despite delays. Your driver may also check online for flight delays, so you don’t have to worry about your booking being cancelled.

Q. What are the vehicles available for airport transfer services?

Ans. Go Comfort provides private hire vehicles (PHV) with licensed drivers. The types of vehicles available include sedans, minivans, and buses. If you have a particular requirement, you can contact us and request more information.

Q. How do I book airport transfer services?

Ans. The booking process at Go Comfort is very simple. You can go online and click on book now. Enter your initial details, including your pick-up and drop-off location and whether it’s a return journey or not. Select your vehicle and fill out the subsequent form on the last page to confirm your booking. Your transfer service has now been booked.

Q. Where do I meet the driver? What’s the meeting point?

Ans. If you haven’t used transfer services before, you may want to know how you will recognize your driver and where you will meet them. Generally, the airport meeting point is at the terminals or exits. Your driver will be waiting for you with your ride. If you cannot locate or contact your driver, call us at +447948426857, and we will connect you with your designated driver.

Q. How much luggage can I bring?

Ans. You can usually bring two pieces of luggage in addition to your carry-on bag. You can call us if you have excessive luggage and discuss your specific requirements.

Q. Do I have to tip the driver? Are there any extra payments I have to make?

Ans. It depends on you if you want to tip the driver or not. Our drivers are professional and will assist you with your luggage and drive you to your destination safely, regardless.

You don’t need to pay extra for parking or fuel. The quoted price is inclusive of all expenses.

Please contact us if your requirements, such as the destination, change.

Q. Can I change the route or destination mid-journey?

Ans. Your driver will take the route you picked during your airport transfer booking. Contact the company and speak to us if you need to change your travel details.

Q. What happens if I forget something in one of your cars?

Ans. If you forget something in one of our cars, you can contact us, and we will keep it safe. You can pick up your valuables at your convenience.

Q. What are the payment methods available?

Ans. You can pay online via debit or credit card. We also allow cash payments.

Q. Can the airport transfer service pick me up from other locations?

Ans. While most passengers use airport transfers to travel from the airport to their destination, you can hire these services to be picked up from your home (or another location) and dropped off at the airport.

If you have a domestic flight, we recommend reaching the airport at least an hour before your flight takes off. For international flights, reaching at least 2 hours before is imperative. Make sure you book your ride, keeping this timeline in mind.

Q. What areas does Go Comfort provide airport transfer services in?

Ans. Go Comfort operates in Southampton and covers nearby areas. Our premium airport taxi services can take you to other cities, cruise ports, and airports.

We can take you to various locations in London, including City, Heathrow, Gatwick, Southend, Stansted, and Luton. We can also drive you to and from Portsmouth, Newbury, Basingstoke, and Bournemouth.

Q. I have another question. Who can I talk to?

Ans. If you are in Southampton or Hampshire and require more information regarding Southampton taxi service, visit our website, call us at +447948426857, or email us at info@gocomfort.co.uk.

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